Job Details for Enterprise Desktop Systems Supervisor
| Court Name/Organization: | Washington Western District Court |
| Overview of the Position: | The U.S. District Court for the Western District of Washington is seeking a highly qualified Enterprise Desktop Systems Supervisor. This position is part of a consolidated IT Department and reports to the IT Director. The position performs work related to the implementation, administration, and support of workstations and the day to day operations of the Help Desk in the U.S. District Court, including judicial chambers, Clerk's Office, U.S. Probation and Pretrial Services. The Enterprise Desktop Systems Supervisor performs professional work related to the management of workstations, planning, development, implementation, training and support, and provides actionable advice to improve customer service and serves as a team lead to fulfill Help Desk coverage within the Court. This position provides first-line supervision to the Help Desk staff and oversees their hours, coverage, training, coordination, and projects. This position manages enterprise level projects pertaining to the desktop environment. This position is located at the federal courthouse in Seattle, Washington, with regular travel required to divisional offices including Tacoma to fill in Help Desk coverage gaps; driver’s license required. This position is expected to work in the office and may be approved to work from home on a case by case basis. |
| Location: | Seattle, WA |
| Opening and Closing Dates: | 07/24/2024 - 08/14/2024 |
| Appointment Type: | Permanent |
| Classification Level/Grade: | CL 29 - CL 30 |
| Salary: | $92,624 - $177,896 |
| Link to Court Careers Information: | https://www.wawd.uscourts.gov/careers-job-openings |
| Announcement Number: | 24-WAW-31 |
| Link to Job Announcement | |
The federal Judiciary is an Equal Employment Opportunity employer.