Job Details for Probation Services Technician
| Court Name/Organization | New York Southern Probation Office |
| Overview of the Position | Come join one of the most active and influential federal courts in the United States. The U.S. Probation Office for the Southern District of New York is looking for multiple Probation Services Technicians. In this position, the incumbents will play a vital role in supporting the Probation Office. Responsibilities include acting as the liaison between the Bureau of Prisons, U.S. Attorney’s Office, the Court, and other relative agencies. Receiving and processing new cases for the commencement of supervision. Managing case files and reports and monitoring inactive cases that have been detained with other agencies. |
| Location | New York, NY |
| Opening and Closing Dates | 02/14/2025 - 02/28/2025 |
| Appointment Type | Permanent |
| Classification Level/Grade | CL 24 - CL 25 |
| Salary | $52,158 - $93,620 |
| Link to Court Careers Information | http://probation.nysd.uscourts.gov/human-resources |
| Announcement Number | 2025-04 |
| Link to Job Announcement | |
Position Description
The Southern District of New York U.S. Probation Office has multiple vacancies for the position of Probation Services Technician. The Probation Services Technician provides technical, administrative, and case management support to probation officers and probation officer assistants in a wide range of areas, which may include assisting with conducting investigations, urinalysis testing and processing, research, report preparation, and/or the assignment of prerelease and presentence investigations and out-of-district violations, coordinating with other agencies, and performing other similar duties as assigned. As requested by supervisory probation officers and/or office managers, the incumbent will assist with general office coverage duties.
Duties and Responsibilities:
- Act as a liaison and point of contact between the Bureau of Prisons, U.S. Attorney's Office, the Court, and any other relative agencies related to the assignment of presentence investigations, prerelease investigations, and out-of-district violations
- Serve as the point-of-contact for various local, state, and federal agencies to collect and record information to assist with investigations
- Receive and process new cases for the commencement of supervision
- Monitor cases for compliance with supervision conditions and notify the officer and/or Court of matters needing attention
- Update information in the Probation Automated Case Tracking System (PACTS)
- Prepare and update case files and reports (investigations and supervision) at the direction of an officer and in accordance with established policies and practices
- Monitor inactive cases that have been detained with other agencies or have absconded from supervision
- Participate in on-going training and development in order to remain current of advanced techniques
- Assist with general office coverage duties such as but not limited to receiving and directing telephonic or electronic communications, drug testing, and other general
clerical work - Perform other duties as assigned
Qualifications
Required Qualifications: To be considered for a CL-24, applicants must be a high school graduate, or equivalent, and must have at least one year of specialized experience equivalent to work at the CL-23 level. To be considered for a CL-25, applicants must be a high school graduate, or equivalent, and must have at least one year of specialized experience equivalent to work that exceeds standards at the CL-24 level.
Preferred Qualifications:
- College graduate
- Highly conscientious
- Exceptional interpersonal and organizational skills
- Ability to pay close attention to details and work well with others
- Ability to work within precise time frames and deadlines
Specialized Experience
Progressively responsible experience requiring the regular and recurring application of case management procedures involving the selective use of computer skills and use of specialized terminology, and demonstrated ability to apply a body of rules, regulations, directives, or laws. Such experience is commonly encountered in law firms, legal counsel offices, accounting, banking and credit firms, educational institutions, social service organizations, insurance companies, real estate and title offices, and corporate headquarters or personnel/payroll operations.
Employee Benefits
- Paid Annual & Sick Leave
- Paid Holidays
- Employer subsidized Health Insurance
- Group Life Insurance
- Supplemental Vision/Dental Insurance
- Retirement Benefits Plan (FERS)
- Thrift Savings Plan (TSP)
- Flexible Spending Accounts
- Transit Subsidy Program (pursuant to eligibility requirements)
- Pre-tax benefit programs
Miscellaneous
The Southern District of New York U.S. Probation Office has multiple vacancies for the position of Probation Services Technician. The Probation Services Technician provides technical, administrative, and case management support to probation officers and probation officer assistants in a wide range of areas, which may include assisting with conducting investigations, urinalysis testing and processing, research, report preparation, and/or the assignment of prerelease and presentence investigations and out-of-district violations, coordinating with other agencies, and performing other similar duties as assigned. As requested by supervisory probation officers and/or office managers, the incumbent will assist with general office coverage duties.
Duties and Responsibilities:
- Act as a liaison and point of contact between the Bureau of Prisons, U.S. Attorney's Office, the Court, and any other relative agencies related to the assignment of presentence investigations, prerelease investigations, and out-of-district violations
- Serve as the point-of-contact for various local, state, and federal agencies to collect and record information to assist with investigations
- Receive and process new cases for the commencement of supervision
- Monitor cases for compliance with supervision conditions and notify the officer and/or Court of matters needing attention
- Update information in the Probation Automated Case Tracking System (PACTS)
- Prepare and update case files and reports (investigations and supervision) at the direction of an officer and in accordance with established policies and practices
- Monitor inactive cases that have been detained with other agencies or have absconded from supervision
- Participate in on-going training and development in order to remain current of advanced techniques
- Assist with general office coverage duties such as but not limited to receiving and directing telephonic or electronic communications, drug testing, and other general
clerical work - Perform other duties as assigned
Application Info
To be considered for this position, please submit one PDF document that includes: a resume, cover letter, and an Application for Federal Employment (AO78). Your cover letter must indicate the position for which you are applying, including the vacancy number and your preference in location, describe your interest in the position, and should be no more than two pages
Only applications submitted via email will be accepted. Please include the vacancy number and position title in the subject field of the email containing the application. Applications submitted as zip files, cloud files and/or links will not be accepted. Applications that do not conform to the above procedures will not be considered. Only candidates selected for testing will be contacted.
Please submit your application to: Personnel@nysd.uscourts.gov
The federal Judiciary is an Equal Employment Opportunity employer.