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Job Details for IT Analyst

Court Name/Organization Fourth Circuit Court of Appeals
Overview of the Position The IT Analyst is a new entry-level position that provides automation and administrative support to multiple court units within the Fourth Circuit. The IT Analyst will collaborate with IT staff, unit executives, managers, and court personnel to support operations and to design and develop innovative and efficient solutions to administrative and technology-related processes. This position provides the incumbent with a unique opportunity to develop this role and for future career growth. Schedule is flexible. 
Location Richmond, VA
Opening and Closing Dates 02/13/2025 - Open Until Filled
Appointment Type Permanent
Classification Level/Grade CL 25
Salary $51,070 - $82,985
Link to Court Careers Information https://www.ca4.uscourts.gov/
Announcement Number ITA-2025
Link to Job Announcement

Position Description

  • Provide general IT/help desk support
  • Assist with and evaluate office processes and procedures and develop tech-related solutions
  • Prepare and maintain documentation on local programs and solutions, create cheat-sheets, and provide end-user training
  • Update and maintain online phone and photo directories and assist with the maintenance of the office’s intranet/SharePoint site
  • Provide tech-related and application support as well as general administrative support for court events such as the Judicial Conference, investitures, etc.
  • Assist with office and chambers moves of automation equipment to include reconnecting equipment in new locations
  • Assist with general office administrative support to include phone coverage, mail processing, and shredding
  • Perform other duties as assigned or necessary

What We Seek
A highly motivated individual who is eager to assist with various projects surrounding administration and information technology. Someone who is collaborative, listens, communicates well, is innovative and can evaluate and develop more efficient processes and IT solutions, and has a passion for delivering excellent customer service.

Qualifications

Required Qualifications:

  • Bachelor’s degree in an IT-related field, or one year of full‐time specialized experience
  • Experience using and supporting Microsoft Office products, and other Office365 applications
  • Ability to evaluate processes and procedures and develop innovative tech-related solutions that increase efficiency
  • Ability to manage multiple projects and priorities within strict deadlines in a fast-paced environment
  • Professional demeanor as well as excellent customer service and interpersonal skills, verbal and written communication skills, attention to detail, and the ability to work in a team setting or with minor supervision

Preferred Qualifications:

  • Familiarity with VOIP phones
  • Familiarity with case management system

Employee Benefits

Great benefits and schedule flexibility along with the opportunity to work collaboratively with a dynamic and devoted team, and to support the overall administration of justice.

  • Vacation (13 days; increases to 20 days after three years and 26 days after 15 years), Sick Leave (13 days), and Holidays (11 days)
  • Health and Life insurance plans subsidized by the Agency
  • Dental and Vision plans
  • Thrift Savings Plan (like a 401(k) plan)
  • Retirement (FERS-FRAE)
  • Flexible Spending Accounts for health care, dependent care, and commuter expenses
  • Paid Parental Leave
  • Mass Transit Subsidy (location and budget dependent)
  • Public Service Loan Forgiveness qualifying employer

Miscellaneous

  • Provide general IT/help desk support
  • Assist with and evaluate office processes and procedures and develop tech-related solutions
  • Prepare and maintain documentation on local programs and solutions, create cheat-sheets, and provide end-user training
  • Update and maintain online phone and photo directories and assist with the maintenance of the office’s intranet/SharePoint site
  • Provide tech-related and application support as well as general administrative support for court events such as the Judicial Conference, investitures, etc.
  • Assist with office and chambers moves of automation equipment to include reconnecting equipment in new locations
  • Assist with general office administrative support to include phone coverage, mail processing, and shredding
  • Perform other duties as assigned or necessary

What We Seek
A highly motivated individual who is eager to assist with various projects surrounding administration and information technology. Someone who is collaborative, listens, communicates well, is innovative and can evaluate and develop more efficient processes and IT solutions, and has a passion for delivering excellent customer service.

Application Info

Email the following combined in a single PDF document to Human Resources at vacancy@ca4.uscourts.gov.

  1. Cover Letter detailing qualifications and experience
  2. Resume that includes the name, title, and the contact information of three professional references
  3. Judicial Branch Application: AO78- Application for Employment

Please include the title of the position in the subject line of the email, and please note in the cover letter where you saw the announcement. Receipt of applications will be acknowledged. Interviews will be held in person in Richmond, VA. Reimbursement for interview-related travel expenses or any relocation costs incurred by the successful applicant is not provided.

  • Open Until Filled – Preference given to applications received by March 16, 2025.

The federal Judiciary is an Equal Employment Opportunity employer.