Job Details for Probation Intake Coordinator
| Court Name/Organization | Michigan Eastern District Court |
| Overview of the Position | This position is located in the Probation Department and reports to the Supervising Probation Officer. The Probation Intake Coordinator performs reception/telephone duties and provides clerical support to probation officers in accordance with approved internal policies and procedures. The employee performs general office duties to include processing mail and faxes; maintaining, scanning and uploading case information in the Probation and Pretrial Services Automated Case Tracking System (PACTS) and in the department electronic case files. |
| Location | Detroit, MI |
| Opening and Closing Dates | 02/13/2025 - 03/10/2025 |
| Appointment Type | Permanent |
| Classification Level/Grade | CL 23 |
| Salary | $44,075 - $71,655 |
| Link to Court Careers Information | https://www.mied.uscourts.gov/index.cfm?pageFunction=employment#tabs1-MIED |
| Announcement Number | 25-02 |
| Link to Job Announcement | |
Position Description
Duties include, but are not limited to the following:
- Performs receptionist duties by greeting visitors/clients in person and on the telephone. Answers routine questions and directs visitors/callers/clients to the appropriate person or department.
- Assists probation officers in generating verifications and information necessary from templates in the preparation of investigative reports submitted to the Court or other agencies under time constraints
- Enters and updates client and case data into PACTS. Assists in the maintenance of electronic case files
- Monitors electronic mailboxes and processes incoming requests. Scans and uploads incoming mail/faxes into client electronic case file and PACTS. Distributes incoming mail to appropriate staff or offices. Utilizes and maintains mail meter machine and processes outgoing mail. Prepares shipment of archive case and urinalyses.
- Assists probation officers in conducting criminal record checks through local and national law enforcement computer systems
- Assists probation officers in assigning new investigations. Creates electronic case files in accordance with established case management procedures
- Performs other duties as assigned
Qualifications
Qualifications must be met at the time of the application.
Required: High school graduation or equivalent with a minimum of one year of specialized experience. To be considered for placement above the minimum, at least two years of specialized experience is required.
Specialized Experience
Specialized Experience is defined as progressively responsible clerical or administrative experience requiring the regular and recurring application of clerical procedures that demonstrates the ability to apply a body of rules, regulations, directives, or laws and involve the routine use of specialized terminology and automated software and equipment for word processing, data entry or report generations. Such experience is commonly encountered in law firms, legal counsel offices, banking and credit firms, educational institutions, social service organizations, insurance companies, real estate and title offices, and corporate headquarters or human resources/payroll operations.
Preferred:
- Knowledge of Microsoft Office Suite
- Currently performing similar duties in a legal, human services, and/or community correction setting
Personal Attributes and Skills
The ideal candidate will:
- Possess good writing and communication skills
- Possess sound ethics and judgment
- Have the ability to organize and prioritize work assignments, work under pressure of short deadlines, and have the ability to work harmoniously with others in a team-oriented work environment
Employee Benefits
Local benefits for employees in the Eastern District of Michigan include:
- On-site fitness facilities in Detroit, Bay City, and Flint Courthouses.
- Volunteer Policy - With approval, receive up to 24 hours of paid administrative leave for approved volunteer activities.
- Telework (if applicable)
- Flexible work schedules (if applicable)
- Commuter Benefit Subsidies
- Discounts for Government Employees
Judicial Benefits
Insurance:
- Many Health Insurance options to choose from including, HMO, PPO, and Fee-for-Service
- Many Dental and Vision plans to choose from
- Group Life Insurance with additional riders you can customize for your needs
- Short and Long-term Care Insurance options
Flexible Benefits:
- Health Care Reimbursement Account (HCRA)
- Dependent Care Reimbursement Account (DCRA)
- Premium Payment Plan (PPP)
Retirement:
- Federal Employees Retirement System (FERS)
- Thrift Savings Program (TSP) with Employer Matching (Term Law Clerks excluded)
Miscellaneous
Duties include, but are not limited to the following:
- Performs receptionist duties by greeting visitors/clients in person and on the telephone. Answers routine questions and directs visitors/callers/clients to the appropriate person or department.
- Assists probation officers in generating verifications and information necessary from templates in the preparation of investigative reports submitted to the Court or other agencies under time constraints
- Enters and updates client and case data into PACTS. Assists in the maintenance of electronic case files
- Monitors electronic mailboxes and processes incoming requests. Scans and uploads incoming mail/faxes into client electronic case file and PACTS. Distributes incoming mail to appropriate staff or offices. Utilizes and maintains mail meter machine and processes outgoing mail. Prepares shipment of archive case and urinalyses.
- Assists probation officers in conducting criminal record checks through local and national law enforcement computer systems
- Assists probation officers in assigning new investigations. Creates electronic case files in accordance with established case management procedures
- Performs other duties as assigned
Application Info
Applicants must submit a single PDF document to apply@MIED.uscourts.gov with:
- Cover letter (include vacancy number)
- Resume
- Completed application Form AO-78
Note: Applicants are required to complete the Optional Background Information section on page 5 of the application Form AO-78.
Application materials that do not adhere to this procedure may not be considered. Applicant materials submitted in addition to the required documents will not be considered or retained. Separate applications must be made to individual vacancy announcements. Only candidates selected for interview will be contacted. A basic skills assessment may be administered. Travel reimbursement in connection with the selection process and/or relocation is not authorized.
The selected candidate must successfully complete a ten-year background investigation and every five years thereafter will be subject to an updated investigation. The investigation includes Employment, Education, Residence, References, Criminal History, Financial and Credit Check, Military Personnel Records, Foreign Travel and Citizenship Verification.
The federal Judiciary is an Equal Employment Opportunity employer.